FAQs


Frequently Asked Questions for Therapy Gloves and Body Products

GlovesForTherapy.com is willing to answer most frequently asked questions about our therapeutic products and services. If you can not find an answer to your question here please contact us.

Therapy Gloves, Socks, Compression Sleeves, Scarves

What do Far Infrared Therapy Gloves provide?

Far Infrared Therapy Gloves help people with hand conditions by providing safe and effective support as well as therapeutic warmth which help in controlling and managing the hand joints pain, stiffness, inflammation, numbness, weakness, hand fatigue or other symptoms due to a condition, injury or aging. Therapeutic gloves can be also worn as prevention or hand care.

What are the benefits of Far Infrared Therapy Gloves?

One of the most practical benefits of our Far Infrared Therapy Gloves is that the gloves have no batteries or any kind of outside electrical sources to get the warmth and remain warmth. Infrared Gloves with the following benefits help optimize the body’s (hand’s) natural ability to produce energy:

  • Decrease hand joints stiffness.
  • Relieve hand muscle spasm
  • Lead to hand pain relief even in chronic cases
  • Increase hand blood flow
  • Reduce recovery time and rehabilitation

Our Far Infrared Therapy Gloves are soft and lightweight with a comfortable design to be worn 24h, day or night, all climates, and gain their benefits.

What is the material of Veturo Infrared Therapy Gloves?

The material of our Far Infrared Therapy Gloves is a lightweight knit fabric features far infrared technology made from Celliant® – a revolutionary patented technology, and performance fibers for ultimate comfort. This unique combination of technologies creates a vasoactive material with many benefits for our body.

Our Infrared Therapy Gloves and clothing products offer a balance of softness, design, comfort, and technology.

Will Far Infrared Therapy Gloves & Clothing products really help me?

Like any other therapeutic products our Infrared Therapy Gloves & Clothing has both supporters and opponents. Many people have confirmed an unexpected relief while using our therapeutic gloves, compression sleeves or scarves, finding them as an important item in handling the pain, stiffness, swelling and other symptoms, in a safe and natural way.

There is no cure for joints problems or blood circulation issues but there is a remedy through a combination of Infrared Therapy products, medication, exercises, rest, healthy diet, and, in some extreme cases, surgery. A little bit of each may bring us back to pain-free days.

How long before I feel or see any results?

Experiences with our Infrared Therapy products are different from person to person. Some people notice positive improvements within a few hours or days of wearing Veturo therapeutic products. Others have noticed changes more gradually over several weeks or even months. We recommend wearing our products as much as you can, keep them in direct contact with the skin, daily or overnight to feel the benefits and improve your health condition.

Is it safe to wash my Infrared Therapy Products?

Absolutely! Every product you purchased from us has attached a label with washing instructions. We recommend washing your gloves, compression sleeves or scarves as necessary following the steps below:

  • Hand wash (recommended) or machine wash cold, always gentle circle using mild detergent or natural soap.
  • Remove the excess of water, reshape and let flat to dry.
  • Do NOT use fabric softeners. Do NOT bleach. Do NOT iron. Do NOT dry clean.

Important Note: Do NOT put our compression sleeves  (knee, wrist, arm sleeves) in drying machine. Gloves and Scarves can be tumbled dry at low temperature for no longer than 10-15 minutes; remove and let them flat to dry if they are not completely dried.

How long do Infrared Therapy Gloves & Clothing products last?

Our infrared therapy gloves and clothing products should last for a very long time depending on how often the product is worn and washed. The average useful lifespan of our infrared thermo-reactive material is 14 months. For example, Celliant® technology lasts the lifetime of the material. It will never wash out or breakdown if you follow the suggested washing instructions indicated on the label. Keep in mind that Veturo products are designed for therapeutic use only. Using them, especially the gloves directly while working intensely with your hands such as gardening for example, will cause wear and tear of the products; in some cases, please use protective gloves on top and the effectiveness won’t be compromised.  Also we do not recommend wearing rings with gemstones under therapy gloves for the reason of tearing. Our products’ material is durable and not easily broken if each item is worn and properly cared.

Are there any side effects from wearing therapy clothing?

There are no known side effects from wearing therapeutic clothing items made with bio-ceramics/minerals fabric. In some cases, people may experience a detoxification effect in which they feel too warm or experience too much energy. This is a sign that the far infrared therapy is working very well with the person’s body. If you have doubts about the use of our far infrared therapy products, please consult your physician for medical advice.

Can I use deep heat balms and creams with the therapy clothing?

No, you should not apply any topical anti-inflammatory lotions, balms, oils, heat rubs or other moisture products under far infrared clothing items. Their medicinal or non-medicinal ingredients may interact with the content or our far infrared material.

Services

Can I order a pair of therapeutic gloves for the same hand?

Yes! We now allow our customers to order a pair of gloves for the same hand. Example, instead of receiving one glove for each hand, you can ask for two gloves for the same hand. There is no extra charge. All you need to do is request for which hand you wish to receive the gloves for in the ‘Customer Ordering Note’ field during checkout or use our Quick Contact Form.

Do you ship to my country and how much does it cost?

We ship our Infrared Therapy products all over the world, to many countries. If your country is on the list in the drop down menu of the shopping cart, then we ship there. As items are placed in the cart, and the destination address is entered, you will be shown your choices of shipping options and their respective costs, before finalizing the order. Please visit our Shipping page for further details.

How long will it take to receive my order?

Shipping times vary depending on location. For US & Canada, you can generally expect to receive your order within 5-7 business days on average. For international locations delivery time is 12-15 business days depending on the actual destination and the delivery method you have chosen.

I want to return my purchase. What do I do?

Returning your order or part of it if you purchase more than one item is simple! Just follow the instructions on the Return and Exchange Form included with your order. If you would like a new copy of the Return/Exchange Form, please contact our Customer Care Team at info@glovesfortherapy.com and we will email you a new one. For detailed information about terms and conditions please visit our Returns & Exchanges page.

My product doesn’t fit. What now?

We are happy to exchange your product if the size does not fit properly. Please complete the section “Exchange Merchandise” on the Return/Exchange Form included with your order. If you cannot find the form, or need an advice regarding the correct size please contact us and we’d love to help you.

Do you offer a guarantee on your products?

Yes! We strongly believe in our therapeutic products and when they are used as directed we are confident that our customers will be more than satisfied with products performance. We are happy to offer a hassle free 60-day Return Policy to ensure that our customers are completely satisfied with their experience at GlovesForTherapy.com.

Payment 

What forms of payment are accepted?

GlovesForTherapy.com accepts PayPal or direct banking cards: MasterCard, MasterCard Debit, Visa and Visa Debit, American Express.

My payment didn’t go through. What can I do?

Try using a different browser or some of the popular ones like Google Chrome, Firefox or Internet Explorer; these can be the solution. Use the correct type of credit cards accepted by our website. If you are still experiencing issues, feel free to contact us at info@glovesfortherapy.com.

Is it safe to use my credit card on GlovesForTherapy.com?

Of course! The safety of your personal information in extremely important to us. We use globally accepted best practice electronic security measures to protect your personal data and credit card information from unauthorized access.

Technical Problems

I am having problems viewing GlovesForTherapy.com in my browser. What should I do?

If you have any other browsers, try using one of these (e.g. Google Chrome, Firefox, Safari, Internet Explorer). If the problems persist, please contact us immediately at info@glovesfortherapy.com.